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How to speed up your Internet
connection.
Back in the day, I remember how cool it was
when I got a 33.6 modem, upgraded from a 14.4. This was so FAST! Now with my
56.6 I find my self tapping my fingers on the desk waiting. I need warp speed MR
SCOTT, yet the warp speed will never come, or will it?
I am going to share with you several tips on how to surf faster. Before we are
done you should be the fastest ship in the galaxy. I will detail myths, facts
and cures that will have you up and hopping.
So lets get started shall we?
Myth
1: When I access a website, the data is coming
directly from the website to me? Why is my connection still slow?
Fact:
The data does not flow directly from the website to you. It has to pass through
several handlers before it reaches you. If one of these handlers is slow, then
your transfer times will be too.
Imagine that you are in an assembly line. Someone starts the product off and as
it goes down the line a person in the middle is taking his sweet time, or worse
out to lunch. You can begin to see how that would slow the whole process down.
"Hey who's slacking off?" you might ask. Well there is a way to tell.
It is a program called Tracert. This program is already included in Windows 95
and 98.
Here's how you run Tracert:
1. In Windows 95/98, click the Start button and select Run. Then type command.
2. At the C: prompt, type Tracert, followed by a space and your site's name (for
example, Tracert cnet.com).
3. Tracert will show you up to 30 hops, indicating both the response time and
the site name or IP address of each stop along the route.
4. If you get more information than you need, or if one router sticks you with
repeated "Request timed out" messages, press Ctrl-C to quit. If you
get four such messages, you probably have found a router that refuses Tracert
requests.
The speed of your
connection depends on the total response time of everything along the path. With
Tracert information, you can pinpoint exactly which router is wasting your time.
It's quite satisfying to be able to direct blame at a specific culprit.
Unfortunately, that's all these programs let you do. If your ISP is speedy but
one of the routers in the chain is slow, you're dead out of luck. If your own
ISP's servers are slow, however, be that boss and fire your current ISP and get
a new one. You will be glad you did.
Myth 2: I
have made sure it isn't my production line now what? Since I have a good
internet connection, the site I am connecting to should have NO problem giving
me the data I need fast.
Fact: Actually
it could be the very site causing the problem. The most thorough way to find out
is with Net.Medic, a freeware program that checks out your Internet connection
and builds up a record of how well a site performs over time.
With Net Medic's History you get a report that graphs the slowest sites, giving
you a picture of a site's overall performance and letting you know the
difference between a very slow site and a site that's just having a bad day. The
three bars--Best Case, Average, and Worst Case--show how long the delays are on
a site's good, average, and bad days. Data like this makes it easy to determine
whether it is your problem or theirs.
If you are constantly finding that a site has large delays, it is the sites
problem and perhaps you should contact the system administrator about it.
There are several options you can choose to avoid laggy sites:
1.Try visiting the site during offpeak hours, ie. at night.
2.Find a good offline browser that gets the pages you are seeking in the middle
of the night while you are sleeping.
3.Check for a mirror on their site. A mirror is a complete duplication of their
site on another server. This is usually much less used.
4.Check weather your ISP has a proxy server or not. Proxy servers usually have
data for many sites stored locally on your ISP that you can access.
You can also use the ping command which comes with Windows 95 and 98. Ping is a
program that sends a 32-byte signal to the Web site's host server. If Ping
reports over 400 milliseconds (ms), either the Web site or your connection is
sluggish.
Here's how to use the Ping utility that comes with Windows 95/98 (if your ISP
gave you another utility, check its documentation):
1. Click the Start button and select Run. Then type command.
2. In the Open window, type ping, followed by a space and a Web site's name (for
example, ping cnet.com).
Ping will show you the results of four tests. Any time less than 300ms is
normal. Times longer than 400ms are considered slow. A "Request timed
out" message means that the site didn't respond within 1 second, which
means the server is probably down.
Myth 3: I
just bought the latest 56k modem. My connection will now automatically be SUPER
fast!
Fact: While
it is true that when you upgrade your modem it will speed up your connection, it
is also true that there are many other factors than just your
"hardware" to take into consideration. One thing you might try to do
is see how fast your ISP really is.
What is the speed of your ISP's modems? Does the ISP's modems communicate the
same language as yours? If they don't match, you might be making yourself go
slower.
Finding out is not hard. Here is some simple steps:
1.Dial in to your ISP.
2.Then double-click the Dial-Up Connection icon in Windows 95/98's System Tray
at the right of the Toolbar.
3.Is the connection speed the fastest your modem can handle?
4.If your modem can run at 56 kbps and your connection is 28.8 kbps, you're not
using your modem's full potential.
If your not using your full potential here are some possible reasons why:
Your ISP's modem could actually be slower than yours although unlikely.
As is always, noisy phone lines are probably reducing your connection speed.
In the process of upgrading modem technology over the past years, ISP?s have
designated separate numbers for slow and faster modem banks. You may be dialing
into a slower modem bank. It?s worth checking out.
Another possibility could be that your ISP itself is slow.
Don't blame your ISP until you've run Net Medic a couple of times so that you
can tell who the real culprits are. Tell your ISP about failed connections and
long delays in making a connection. It is a good idea to use detail when talking
to your ISP. Keep notes on how many connections are dropped and how many redial
attempts you make for an initial connection.
Net Medic can automatically monitor these things for you. After logging for a
while you will begin to see solid patterns. Compare these results, with what
your ISP claims to give as good service. If they don't match talk to your ISP,
or get a new one.
Myth 4: My
ISP is big and they would NEVER be willing to bargain with me.
Fact:
That is simply not true. In these days of free Internet access, ISP's must value
their customers much more than they used to or lose out! Below I have listed
several ways to negotiate with your ISP.
Check Your ISP's Website For Updates
You can either look on their website for a bulletin, or some ISP's have
newsletters. Look at the bulletins for those periods when you had problems with
the service. If the ISP has had admitted fault about network problems during
these times, and is taking action to fix the problem then wait to see if things
get better. Check their website for FAQ's so that you know it isn't you causing
the problem with something misconfigured.
Get Together a Strong Case
Be sure you have a solid case before you call tech support. Track all of the
times, dates, and details about the problems you've had. Write down failed
calls, busy signals, DNS server failures, connection times consistently longer
than 25 seconds. Use the program Net Medic, which we discussed earlier. This
will help you build a strong cast against your ISP.
Go For The Jugular
Tech support phone lines aren't the best place to hash out petty service
problems. Find the most appropriate email address that will solve your problem
off of their website. If all else fails, write to the Webmaster, usually at
webmaster@your ISP's domain.
Don't Panic
If no one responds to your email within a reasonable amount of time, then call
your ISP. Have the facts in front of you. That way, the tech support people
won't dismiss you as a speed-obsessed freak, even if you are one.
Replace them
If they don?t satisfy your needs, look for another provider. There are plenty
out there for you to chose from.
Myth
5: Memory has nothing to do with my
Internet connection.
Fact:
Memory has everything to do with it.
The internet is one of the most memory intensive things out there. If you hear
the hard disk thrashing when there's no activity onscreen, you need more RAM.
Your system is swapping bits of data to and from your hard disk's virtual memory
cache. If you computer pauses unexpectedly, it is most likely that your
processor is bogged down from all that your throwing on it.
Not having enough memory would be the equivalent of you constantly having to
write every thing you ever learned down. If you wanted to bake a cake for
example you would have to read it into your brain. Now let?s say while you were
waiting for the cake to bake you wanted to watch TV, you would have to write
down on a piece of paper how to bake the cake, and then read how to turn on the
TV. When you went back to check on the cake, you would have to write down how to
watch TV and read how to bake a cake. Thus the process would go on severely
slowing you down.
This is what your computer has to do when you don?t have enough memory. Before
you go buy memory for your system, try closing the programs you're not using. If
you do this it will release precious system resources.
If you are still not satisfied, buy the memory. It is usually much cheaper to
upgrade memory than buy a new PC. A good amount of memory to have is 64
megabytes.
Myth
6: The condition of my hardware has
nothing to do with how my internet connection performs.
Cold HARD FACT: Your
system condition can have EVERYTHING to do with how your internet connection
performs. Having a fast processor doesn't automatically give you a fast Internet
connection. Poor system performance can make or break an Internet connection,
and your hard drive may be the cause. Your drive contains two important file
areas: a virtual memory swap file and a folder that contains your browser's
cache files. The drive's ability to access these areas can either speed up or
slow down your browser and your Net connection.
Defrag Your Drive
An unfragmented hard drive is like a broken piece of glass. When a hard drive
writes a file, it has to write it in one straight line. If other programs are in
the way of this straight like then they get moved, many times getting cut in
half and thirds in the process. The whole file is still there, but you hard
drives has to look in several places to piece it all together. This increases
access time and decreases performance.
Windows comes with its own defragmentation program. For best results, run it
once a month.
To use Windows 95/98's defragmentation tool:
1. Double-click the My Computer icon and right-click the hard drive.
2. Select Properties, click the Tools tab and Defragment Now. You can monitor
its progress (and get a graphic representation of how fragmented your drive is)
by clicking Show Details.
Get a New Drive
When your hard drive starts to get full, it is a good idea to simply get a new
one. They are cheap enough these days.
Upgrade Your Software
Poor connection performance could be as simple as the need to upgrade your
software to the latest version. Let?s face it, software can be buggy, so upgrade
yours today.
Optimize Your Serial Port
Once your hard drive is in tune, take a quick look at your serial port to make
sure that it's running at its fastest. Windows uses a sliding window on how much
data it can receive. You can adjust this window by doing the following:
1. In Windows 98, click the Start button. Select Settings/Control Panel, then
double-click the System icon.
2. Select the Device Manager tab.
3. Under Modem, select the one you're using and click the Connection tab.
4. Under Port Settings, move the sliders right to increase the capacity of the
Receive Buffer.
Next
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